Images are required and all replacements are subject to our customer service discretion. Damage box merchandise will have a slightly damaged box without any tears or punctures and figures inside will have damage free.ĭefective Items: If you receive an item with a manufacturer's defect, please contact us within 5 days of receiving your order to determine if the defect is in fact a replaceable issue. Items specifically listed for sale as damaged box merchandise are exempted from the flawless condition stated above. Products Market as Damage in the Listing:
As an example combined (Funko pops and T-Shirt products) which are shrink wrapped are exempt from our mint guarantee. Shrink wrapped items supplied by the manufacturer that contain interior box items that cannot be inspected unless opened are exempted from the flawless condition stated above. Products Shrink Wrapped by The Manufacturer: See Defective Items and Shipping Damage below for clarifications. All products sold in NEW condition and are therefore flawless.
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